Raspberry Hill - Where Love Grows
Emotionally Focused Therapy Online
Protection of personal data
Information about the collection of personal data
Collection and storage of personal data when you visit our website
If you use our website for information purposes - i.e. just look at it - we collect the personal data that your browser automatically transmits to the server on our website when you access it. This information is temporarily stored in a so-called log file. Note: Without collecting this data it is not possible at all for our homepage to be displayed to you. This process is of a purely technical nature. The following information is recorded without any action on your part and stored until it is automatically deleted:
- IP address of the requesting computer
- Date and time of the request or access
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Name and URL of the requested file
- Access status / HTTP status code
- Amount of data transferred in each case
- Website from which the request or access was made (referrer URL)
- Used browser
- Operating system of your computer and its interface as well as the name of your access provider
- Language and version of the browser software
We process the data mentioned in order to display our website to you and to guarantee stability and security. In particular, to ensure a smooth connection and comfortable use of our website as well as for an evaluation of the system security or system stability and for other administrative purposes. The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR. Our legitimate interest follows from the purposes of data collection listed above. For individual functions of our website, we require the cooperation of external service providers. We will inform you about the respective processes further down in this policy.
How to contact us?
You can send us an email to contact us. If you wish, you can use an e-mail address that does not allow any conclusions to be drawn about your person. If you write us an e-mail, we will save the data you have provided (e.g. your e-mail address, possibly yours Name and phone number) to answer your questions. If storage is no longer required, we will delete the personal data collected. If there is a statutory retention requirement, we will restrict the processing. The legal basis for data processing for the purpose of establishing contact is Article 6 Paragraph 1 Sentence 1 Letter f GDPR. We would like to point out that data transmission by email can have security gaps. A complete protection of the data against access by third parties is not possible here. We therefore recommend that you do not send sensitive data by email. If you are interested in encrypted email correspondence, please let us know.
Forwarding of data / data transmission
We only transfer your personal data to third parties for the following purposes:
- after giving express consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR,
- The transfer is necessary according to Art. 6 Para. 1 S. 1 lit.f GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
- if there is a legal obligation for the transfer according to Art. 6 Para. 1 S. 1 lit. c GDPR,
- Insofar as this is legally permissible and required in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for the processing of contractual relationships with you.
You have rights vis-à-vis us with regard to your personal data. Those include:
- Right on information: in accordance with Art. 15 GDPR, you can request information about your personal data processed by us.
- Right on correction: in accordance with Art. 16 GDPR, you can immediately request the correction of incorrect or incomplete personal data stored by us.
- Right on deletion: According to Art. 17 GDPR, you can request the deletion of your personal data stored by us.
- Right on restriction of processing: in accordance with Art. 18 GDPR, you can request that the processing of your personal data stored by us be restricted.
- Right tp object to processing: in accordance with Art. 7 Para. 3 GDPR, you can revoke your once given consent to us at any time.
- Right on data portability: in accordance with Art. 20 GDPR, you can request to receive your personal data that you have provided to us in a structured, common and machine-readable format or request that it be transmitted to another person responsible.
- According to Art. 77 GDPR, you also have the right to complain to a data protection supervisory authority about our processing of your personal data.
We use SSL encryption on our website to secure your data. Certificates for using SSL encryption are renewed by us on a regular basis. You can tell whether a page of our website is transmitted in encrypted form by the lock symbol in the status bar of your browser.
In addition to the data mentioned in the section “Collection and storage of personal data when you visit our website”, so-called cookies are stored on your device (laptop, tablet, smartphone, etc.) when you use our website. These are small text files that are stored on your hard drive and assigned to the browser you are using; Cookies receive certain information for the place that sets the cookie. Cookies serve to make our website more user-friendly and effective. Cookies do not give us direct knowledge of your identity. Cookies cannot run programs or transmit viruses to your computer. Our website only uses session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the session. Session cookies can recognize that you have already visited individual pages on our website. The session cookies are automatically deleted when you leave our website or close your browser. You can also delete cookies at any time in the security settings of your browser. You can also visit our website without cookies. To do this, you need to configure your browser settings so that cookies are not accepted. In this case, you may not be able to use all functions of our website. The data processed by cookies are required for the purposes mentioned to safeguard our legitimate interests and those of third parties according to Art. 6 Para. 1 S. 1 lit. f GDPR required. We will inform you about cookies that are set by possibly integrated services (e.g. YouTube) at later in this declaration. Further functions and offers on our website / integration of services and content from third parties (plug-in providers) For purely informational (viewing) use of our website, we offer various services that you can actively use if you are interested. To do this, you usually have to provide additional personal data; these are used to provide the respective service.
If you would like to receive the free newsletter available on our website, you need to register once, stating your email address. If, according to Art. 6 Para. 1 S. 1 lit. a GDPR, we use your email address to regularly send you our newsletter. When you register for the newsletter, we describe its content. If goods and services are advertised, we will mention them in the declaration of consent. This information is decisive for your consent. We also provide information in our newsletter on the following topics: Our services such as training and seminars; Offers, promotions, news. The only mandatory information for sending the newsletter is your e-mail address and name. The provision of further, separately marked data is voluntary. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis for this is Art. 6 Para. 1 S. 1 lit. a GDPR. Cancellation / Revocation - You can cancel the receipt of our newsletter at any time, i.e. Revoke your consent. You will find a link to cancel the newsletter at the end of each newsletter. On the basis of our legitimate interests, we can save the e-mail addresses that have been deleted for up to three years before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time.
Newsletter – Mailchimp
The newsletter is sent via the mailing service provider "MailChimp", a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here: https://mailchimp.com/legal/privacy/ The Rocket Science Group LLC d / b / a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of the European level of data protection to be observed, https://www.privacyshield.gov/EU-US-Framework. The shipping service provider is used on the basis of our legitimate interests in accordance with Article 6 (1) (f) GDPR and an order processing contract in accordance with Article 28 (3) sentence 1 GDPR. The shipping service provider can use the recipient's data in pseudonymous form, i.e. without assignment to a user, to optimize or improve their own services, e.g. to technically optimize the shipping and presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
Newsletter - success measurement
The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, its server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, are initially collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or the access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our aim nor, if used, that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
Google Fonts, Google Ajax & jQuery Libraries, Google Maps, YouTube
In order to present our website in a graphically appealing way, we use font libraries from Google Webfonts (https://www.google.com/webfonts/) on the website. A connection to Google is established automatically when the font libraries are loaded. It is possible that Google collects data. Ajax and jQuery technologies are sometimes used on this website. In addition, e.g. for information on events, Google Maps may be displayed. For this purpose, the corresponding program libraries or map contents are accessed from Google servers. We also include videos from the “YouTube” platform operated by Google. In this context, we would like to point out that external Google servers in the USA can be accessed through this use. Unfortunately, we currently do not know whether Google will log this server request and use it further. However, we assume that the Google data protection rules also apply in this regard: http://www.google.de/intl/de/policies/privacy. Your IP address will therefore be stored for a period of several months in any case. The same also applies to Java Script elements that could be loaded from Google servers for the purpose of browser compatibility (e.g. with IE9). Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Opt-Out: https://adssettings.google.com/authenticated
We use the reCAPTCHA service from Google Inc. (Google) to protect your inquiries via the Internet form. The query is used to distinguish whether the input is made by a human or improperly by automated, machine processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The different data protection provisions of Google apply to this data. Further information on Google's data protection guidelines can be found at: https://policies.google.com/privacy?hl=de
Functions of the youcanbook.me service are integrated into this website. Youcanbook.me is offered by YouCanBookMe Limited: a company registered in England and Wales. Company No. 7221202, Registered office address: 38 Mill Street, Bedford, MK40 3HD, United Kingdom. If you book an appointment via our website, the data will be passed on to the booking provider YouCanBookMe Ltd through the use of an external booking system. These data will be deleted there after 1 month. Information on the data protection of the booking provider can be viewed here: https://youcanbook.me/privacy/
If you use our landline number, your phone call will be forwarded to the CallField of the CFS GROUP GmbH, Schiffbauerstrasse 5-7, 46282 Dorsten, phone: 0800 - 99 55 99 55. The CFS GROUP complies with the respective legal data protection regulations. When providing telecommunication services, the regulations of the TKG, the TDSV as well as the BDSG and TDDSG apply in their current version. If you do not want this, please use email or our mobile number to contact us.
Objection or revocation against the processing of your data
If we process your personal data on the basis of legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR, you can object to the processing of your personal data in accordance with Art. 21 GDPR. In this case, please inform us of the reasons - which arise from your particular situation - on the basis of which we should not process your personal data. After examining your objection, we will either stop the data processing, adapt it or continue processing. In the latter case, we will explain our compelling reasons worthy of protection. You can object to the processing of your personal data for purposes of advertising and / or data analysis at any time without giving reasons. We will implement your right to object in this regard; It is not necessary to give reasons for this. If you have given your consent to the processing of your data, you can revoke this at any time with effect for the future. To exercise your right of revocation or objection, send an email to the following address: firstname.lastname@example.org. You can also inform us of your objection or revocation using the following contact details: Hendrik & Christine Weiß GbR, Nordstr. 4, 31079 Sibbesse OT Eberholzen, Deutschland.